The focus was on building a dashboard for Pod to seamlessly connect interviewers and interviewees. We aimed to improve user experience and flow while also eliminating technical difficulties and confusion during interviews.
The dashboard focused on a smooth user experience and stress-free environment, providing a comprehensive interview platform. We wanted it to be a one-stop solution for all interviewer needs, ensuring simplicity and efficiency throughout the process.
As the lead product designer, I guided the creation of new features and design decisions backed by intensive research. I also collaborated closely with a team of 8 developers and 2 product managers to ensure the product we delivered was up to mark.
Pod was built to connect academia, companies, students, and alumni in one ecosystem. It's main goals were to accelerate career development, enhance student employability and streamlining recruitment for employers.
Pod makes recruitment easier for employers, helping them find and hire the best talent efficiently.
Pod connects students, alumni, universities, and companies to collaborate and grow.
Pod helps students improve their employability and find the right careers with advanced tools and support.
Pod needed a total revamp of their platform. The current version had several issues: scattered functionalities, an incoherent user flow, and numerous technical difficulties causing confusion during interviews.
The platform's design required users to expend excessive mental effort to complete tasks, leading to a poor user experience and decreased satisfaction.
Key functionalities were spread out across the platform, making it difficult for users to find and use them effectively. This fragmentation hindered productivity.
Users struggled to navigate the platform, leading to frustration and inefficiency. There was no clear path from start to finish.
The primary user persona for this consisted of two subgroups: Interviewers and Interviewees. For interviewers the focus was on keeping the interface clear, concise and user friendly. For the interviewees a lot of care was taken to include positive and trustful emotions through design.
I began with research, interviews, and usability tests to uncover user pain points with the existing product. Scattered functionalities and confusing user flow often delayed the interviews. The goal was to gather insights for improving usability and building a knowledge base to help answer these questions.
What functionalities do the users exactly want in the dashboard?
How do we bring all the functionalities in one place i.e. the dashboard?
How do we reduce the stress an interviewee feels while/before taking an interview?
How do we improve the interface's usability and user experience?
I conducted a thorough competitive analysis to research and identify features and design conventions that were being used in dashboards by other firms. Having a strong knowledge base in this space helped me better understand the scope and prioritizing features in our dashboard.
After gathering insights from the secondary research and market analysis, we had some key features decided. To solve the problem features being scattered, we decided to consolidate them in the dashboard. We also decided to add onboarding for both interviewers and interviewee to give them better context.
After finalizing the scope and functionalities that were gonna be included in the dashboard, we started building the user flows for both, interviewers and interviewees.
For Pod's redesign, my focus was primarily on making the interview process intuitive and seamless, while ensuring a streamlined user experience.
Interview Dashboard was designed in a full-screen layout with the main layout divided into 3 columns. The left column contained question panel, the center column contained the coding pad, the right column contained the review panel.
The redesigned home page contained all the main functionalities that were scattered in the initial version of the dashboard. Now the interviewer could add questions, create questions, review candidates, interact with the candidates and review their answers right from the dashboard itself.
We wanted interviewers to have all available candidate information for assessing individual, communication, and technical skills. We also made it easy for interviewers to take notes during interviews by integrating a notepad in the design.
We streamlined the mobile experience by focusing only on essential features for interviewers on-the-go, keeping it simple and effective.To reduce pre-interview anxiety, we added a calming music feature in the waiting room. Interviewees have the option to turn it off if they prefer a quiet environment.
This was my first Edu-tech project, I learned to integrate psychology into design to reduce interviewee anxiety and refined my visual design skills. Working with a large developer team improved my communication abilities, and collaborating with awesome people helped me learn and grow throughout the project :)
